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Core Services核心服务

Pre-sales technical communication and delivery 售前技术沟通和交付

Support customer solution selection and parameter alignment, coordinate project timelines and facilitate engineering interface communication.

帮助客户选型和匹配参数，项目进度协调和工程接口沟通

On-site installation and commissioning services with local technical support
​安装调试服务和本地技术支持

On-site installation guidance, system commissioning and SLA response services

​现场安装指导，系统调试和SLA相应服务

After-sales support, failure analysis, and spare parts management 
​售后服务，故障分析和备件

  • espond to inquiries, and ensure timely resolution of product-related issues.

  • 快速相应，并确保产品相关问题得到及时解决

  • Diagnose equipment faults, identify root causes and propose corrective and preventive solutions.

  • 诊断设备故障，识别根本原因，并提出纠正和预防性解决方案

  • Manage spare parts inventory, ensure timely availability of critical components, 

  • 管理备件库存，确保关键部件及时可用

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